Frequently Asked Questions

Frequently Asked Questions

If you can’t find what you’re looking for in our FAQ section below, please email us. We’ll gladly connect you with someone who can help with your specific question or need.

We are the real manufacturer with our own factory, we have the professional purchasing/ production/design/ QC / engineer/ after-sales service/sales department, welcome to visit our company.

We accept Paypal, T/T, Western Union, Alibaba Trade Assure various payments as you like.

Usually for 5000pcs below, we will ship within 7 working days. For very big quantity, we can ship in several batches.

Yes buyer’s logo/packaging customization is warmly welcomed. After we confirmed the details, we will produce out samples then confirm with the buyer. If no problem then we will instantly start to go on mass production.

Sure, we support a 30% deposit before producing, 70% balance payment before shipping, this only acceptable when paying to our bank directly.

Pls collect all bad ones together, send detailed photos/videos to us, after we check, we will make up the corresponding quantity together with your new order.

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